Trust & safety

Safety is the product.

Designed in from day one, for clients and therapists alike. Our launch therapist team is female.

Launching soon. These are the safety standards NIRAI is launching with. Booking, prepaid payment and arrival updates are not live yet.

Identity

For clients

Verified therapist profiles with licence badge and real photos.

For therapists

Verified client phone and ID before the first booking.

For clients

Strictly therapeutic. Zero-tolerance removal for any breach.

For therapists

Therapists may end a session immediately and are still paid; the client is permanently banned.

For clients

Planned: arrival updates so you know when your therapist is on the way.

For therapists

Verified addresses; first bookings in condos or hotels only during launch.

For clients

A short health questionnaire before booking.

For therapists

Therapists may decline contraindicated sessions without penalty.

For clients

Planned: prepaid, cashless payment. No cash at the door, no tipping pressure.

For therapists

Guaranteed payout. Late cancellations (under 2 h) pay 50%.

For clients

Fresh linens and a sanitised kit for every session.

For therapists

Laundry handled or reimbursed by NIRAI.

Request a session in Makati, BGC or Ortigas. NIRAI confirms before any payment.